Expectations

On Time • On Budget • Exceeding Expectations

Strive to Exceed Expectations... Every Time.

At Omega General Construction exceeding customer and vendor expectations is not an exception, it's the rule. Our philosophy is not just a job well done, but a job done so well, that you'll be back for more – or calling your colleagues to spread the word. We're proud of the solid relationships we've established over the years with customers and vendors alike, because of our unwavering commitment to quality.

How do we exceed your expectations? Through these six essential elements:

  • Knowing our customer
  • Understanding our customers' products
  • Excellent communication
  • Superior quality of workmanship
  • Comprehensive documentation
  • Warranty service

Knowing our customer

Relationships are the cornerstone of our business – both with our customers and our vendors. We approach each job as a true collaboration – asking the right questions, getting to know the unique characteristics of your business needs and focusing on the best plan of action to complete your project on time, on budget and with the highest quality.

Understanding the product

In addition to working closely with you to know your project specifications, we bring with us the value of our extensive industry experience. This enables us to anticipate potential problems, allowing for extra effort where required and keep your project running smoothly from start to finish.

Excellent communication

Two-way communication is paramount in every project we do. We take the time to talk with you to fully understand your specific needs and requirements upfront. Throughout the construction process, we remain in constant contact to make sure you're aware of project status and informed of any issues along the way.

Superior quality

Speaking of quality, that's what it really boils down to when we say "exceed expectations." From the start of construction through certificate of occupancy and beyond, and every client interaction in between, we strive to produce a superior quality of workmanship that the owner – and we – can be proud to put their name on.

Comprehensive documentation

Our regular communications aren't all talk; we pride ourselves on our comprehensive documentation practices that include daily reports filed by the project superintendent, daily photographs of job progress, detailed RFI logs/change order logs and photo records of all deliveries and other vendor coordination.

Warranty service

The dictionary defines a warranty as ‘a guarantee’. And we abide by that definition, which is why we take any warranty issue very seriously and will respond to them immediately. You will always be able to talk to a real person at our company for quick response to any problem.